Privacy Policy

Effective date: 4 September 2026

1. Introduction

Steel Pipe Direct (“we”, “us”, or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or submit a quote request. It is written to comply with the Nigeria Data Protection Act 2023 and the Nigeria Data Protection Regulation (NDPR).

2. Information We Collect

We collect information you provide directly to us, such as when you request a quote or contact our sales team. This may include:

Full name and company name
Phone number and email address
Project type, location, pipe size, and quantity required
Any additional details you choose to share

We also collect basic technical information automatically, such as your IP address, browser type, and device information, to help us improve the website experience.

3. How We Use Your Information

We use your personal data to:

Respond to your quote requests and enquiries
Prepare and send project pricing and proposals
Communicate with you about your order or project
Improve our website, products, and customer service
Comply with legal and regulatory obligations in Nigeria

4. Legal Basis for Processing

Under Nigerian data protection law, we process your personal data based on your consent, which you give when you submit a quote request or contact us, and because processing is necessary to provide the services you have requested.

5. How We Share Your Information

We do not sell or rent your personal data. We may share it only with trusted service providers who help us operate our website, send emails, or manage customer enquiries, and only when they agree to keep your information secure and confidential. We may also disclose information if required by Nigerian law or a valid court order.

6. Data Security

We use reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Nigerian law. When no longer needed, we securely delete or anonymise it.

8. Your Rights

Under Nigerian data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data in certain circumstances
Object to or restrict certain processing
Withdraw your consent at any time

To exercise any of these rights, please contact us using the details below.

9. Cookies and Tracking

Our website may use cookies and similar technologies to understand visitor behaviour and improve performance. You can control cookies through your browser settings. Third-party analytics tools we use are configured to respect your privacy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date. Continued use of the website after changes means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: